Business Network Services is a fully managed solution that allows your organization to leverage the experience and expertise of our engineering staff in the planning & design, implementation & management, monitoring & maintenance of the voice and data network. These three phases make up the lifecycle of voice and data networks.

NetMD can fully manage this lifecycle taking care to ensure that every step is handled properly and that your IT infrastructure receives the care and attention it needs. Managed Services are suitable for augmenting your existing IT staff or creating a virtual IT staff for companies that currently do not have dedicated IT personnel.

Evaluate the business of the customer and identify the role the voice and data network play in contributing to ongoing operations. When the business goals are determined an assessment of the current infrastructure is performed.

Information about the business is blended together with the assessment to determine the design. Decisions and choices are made to reliably meet the future needs of the business and to establish predictability of future capacity, services and spending over the life of the network.

The finalized design is mapped to an implementation plan. Scheduling is determined and the implementation begins. All hardware and software are installed with industry standard best practices combined with our knowledge and experience. During the course of implementation we further collaborate with the customer in the process of viewing the voice and data network in the context of their business objectives.

After implementation is complete the network undergoes rigorous testing. Each point of the design is called out to the customer and is submitted for acceptance.

Post-installation maintenance and monitoring of the network is essential in the overall satisfaction and continued operation of the voice and data network. Servicing the network and monitoring its health prevents many problems and avoids unnecessary downtime and data loss. To maintain high service levels we proactively monitor the network components for uptime and utilization. In the event of failure an engineer is notified of the problem and begins working to solve the issue.

Network equipment is maintained with the latest software versions, vendor patches, security updates and virus updates. We monitor data backups are monitored to ensure they are completing properly and make necessary network changes as required.